Front Desk Receptionist

Join an amazing global healthcare organization! Excellent compensation package! Awesome benefits! The Front Desk Receptionist is a clerical staff position with responsibility for specified administrative/reception and appointment scheduling duties within the medical practice of Children’s Heart Institute, a practice pod of Johns Hopkins Regional Physicians LLC. Shift: Full Time (40 hours) Day Shift NoWeekends! Education: Minimum of a high school degree. Vocational training in medical receptionist and medical billing preferred. Licensure/Certification: none Required Work Experience: One to two years experience in healthcare/medical practice preferred. Knowledge/Skills: Excellent customer relations skills in dealing with multiple publics, including patients, families, other physicians’ offices, insurance carriers, co-workers, etc. Demonstrated proficiency in the use of a computer CRT, and/or demonstrated willingness to learn computer skills. Knowledge of medical terminology to assist in completion of job duties desirable. Ability to operate a CRT keyboard and/or typewriter. Knowledge and understanding of third party insurance carrier regulations and billing procedures, including managed care plans and referral procedures/requirements. Excellent oral and written communication skills, with the ability to communicate with staff, physicians, Howard County General Hospital departments, patients, families and outside agencies in such a manner as to gain their confidence and secure their cooperation and respect. High level of patience, tolerance, and tact in order to deal effectively with people and time pressures. Professional demeanor, attitude and appearance. Initiative and assertiveness in dealing with problems. Johns Hopkins Health System and its affiliates are drug-free workplace employers. We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts xe2x80x94 including while at lunch or on breaks, and whether they are on or off campus.