Receptionist

Employment Type: Full time Shift: Day Shift Description: Receptionist Location: Trinity Health PACE of Alexandria Status: Full Time Shift: Monday-Friday, Day Shift Incentives: 1st Day Benefits Position Purpose: The primary purpose of your job position is to provide a variety of office support functions for the PACE Organization, including but not limited to: receiving visitors and telephone calls, maintaining records and preparing reports, filing, typing a variety of materials, as well as maintaining and updating a mixture of lists to support the organization. Position Details: This position will be housed at PACE of Alexandria What you will do: Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed. Prepare a variety of periodic and special reports from several sources, compiling such data and arranging it into a proper format. Provide information regarding agency services to participants, families, outside agencies, and the general public. Maintain the participant identification card system and attendance records. Replace the Administrative Assistant during planned and unplanned absences for specified time or sensitive tasks. Ensure customer satisfaction by greeting and directing visitors in a polite, helpful manner. Follow all safety, security, infection control and hazardous material policies and procedures; perform all tasks to assure resident and personal safety, as well as the protection of co-workers and facility property. Minimum Qualifications: High school diploma or equivalent required. One (1) year of prior related experience in an office preferred, including working with customers. Must be action-oriented, have business acumen, manage conflict well, be customer focused, have high decision quality, flexibility to adapt to ongoing change and have organizational agility. Ability to work with minimal supervision and exercise independent judgment. Demonstrates superior written and verbal communication and presentation skills appropriate for audience comprehension. Well-developed communication skills, both written and oral, that may be used either in an on-site or virtual environment is required. Able to communicate effectively with individuals and groups representing diverse perspectives. Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system. Knowledge of data entry systems necessary, scheduling experience preferred. Ability to type with speed and accuracy. Ability to use other software as required to perform the essential functions of the job. Possesses a high degree of personal accountability, responsibility and independent decision making abilities with the skills to interpret programs, goals, objectives, policies and procedures of the organization in line with mission, vision, and philosophy of TH PACE. Excellent organizational skills. Ability to perform multiple duties and functions related to daily operations and maintain excellent customer service skills. Ability to perform frequent detailed tasks and provide immediate service with frequent interruptions. Ability to change and be flexible with work priorities. Strong problem solving skills. Ability to research, analyze and assimilate information from various on-site or virtual sources based on technical and experience based knowledge. Must exhibit critical thinking skills and possess the ability to prioritize workload. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 20 pounds if applicable. o Physical mobility that includes movement from place to place. o Must be able to sit for long periods of time. o Physical agility, that includes ability to maneuver body while in place. o Dexterity of hands and fingers. o Coordination, including eye-hand, hand-foot. Position Highlights and Benefits: Comprehensive benefit packages available, including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance. Access to wages earned daily through Daily Pay. Ability to earn incentives through our Employee Referral program. Warm and supportive environment with a truly patient-centered focus. Comprehensive Orientation and professional development opportunities Ministry/Facility Information Trinity Health PACE programs offer continuous, quality care to the elderly, allowing them the independence of living at home. Seniors who qualify for nursing home care can receive comprehensive care from an interdisciplinary team of experts, all focused on improving participantsxe2x80x99 health. At our centers, seniors receive clinical and rehabilitation therapy and build relationships with doctors, nurses and fellow participants xe2x80x93 all under one roof. We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.