Patient Services – Front Desk

PATIENT SERVICES SPECIALIST JOB DESCRIPTION DEPARTMENT: Front OfficeREPORTS TO: Patient Services ManagerJob Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, checking-in patients, reviewing patient charts to verify necessary information and signatures, and entering new patient information into computer. RESPONSIBILITIES:1. Patient Check-In and Out__ Checks patients in and out, greeting everyone in a pleasant and professional manner. Tracks patients in the reception area and communicate with them, as needed. Evaluates chart data to verify all information has been received, completed, and signatures obtained. Photocopies patientxe2x80x99s insurance card. Ensures that proper authorization or referral is collected from the patient. Assists patients in obtaining authorization or referrals that have not been received by the practice. Enters all new patient demographic information into the computer. Places charts in bin for specific physician or technician. Marks arrival time of patients in office and make sure that patients are seen on time. 2. Administrative Provides back-up support on telephones. Inspects reception room for neatness. Performs other duties as required. Assists other front office personnel as needed. 3. Physical Demands Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds regularly and up to 50 pounds occasionally with assistance. Ability to travel to all facility locations as required. Prolonged periods of time away from the work station is prohibited unless written medical accommodations apply. Effective verbal speaking and hearing abilities are needed to handle communication with staff, patients. Job Type: Full-time