Patient Representative/Front Desk Coordinator

Greenwood Pediatrics, P.C. View Company Profile

Greenwood Pediatrics is one of the most well-respected and influential pediatric practices in the south Denver metro area. With a long history of innovation and dedication to the wellbeing of children in our community, the 25 providers across three locations are committed to continuing our mission to provide the highest quality pediatric primary care in a compassionate and supportive environment. To learn more about our practice, please visit We are seeking enthusiastic and compassionate patient representatives to present the best face possible to our patients and to be a part of our team at all three of our locations. This opportunity is full-time (5 days per week, plus one Saturday per month) and we currently have openings at our Centennial, Littleton and Parker locations. ESSENTIAL DUTIES and RESPONSIBILITIES Treats patients and families with respect and sensitivity and exhibits behavior which projects a caring and compassionate attitude consistent with the philosophy of Greenwood Pediatrics. Politely greets families, verifies patient records and insurance information, collects co-pays and/or payments on account Answers high volume of phone calls Schedules patient appointments Tasks parent/patient questions to nursing triage Performs project-based work as assigned by supervisors Performs general clerical duties Continually checks waiting room for missed patients and assesses urgent or emergency situations Contacts patients who do not arrive for their scheduled appointments Audits daily schedules Preps appointments with necessary business and clinical documents for the next day Checks out patients after visits and schedules additional appointments QUALIFICATIONS Position requires excellent communication skills and a friendly, outgoing manner. Professional appearance and excellent telephone etiquette is essential. The ability to handle multiple tasks as well as switch tasks is required. Team environment requires a patient and helpful demeanor to assist coworkers. The ability to remain calm and be effective in emergency situations is a must. Must have experience with various forms of technology- previous EHR and Microsoft Office is highly preferred. Company-provided uniforms are required to be worn for this role. EDUCATION and/or EXPERIENCE High school diploma and one year of health care experience is required. Previous experience in pediatrics is preferred. BENEFITS Health, dental, vision, life, and short-term disability insurance available Paid holidays and vacation after 90 days 401k contribution after one year Full time, with some Saturday hours required Primarily one location, but occasional coverage at other sites may be required Job Type: Full-time Work Remotely No Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Medical specialties: Pediatrics Schedule: Monday to Friday Rotating weekends Education: High school or equivalent (Required) Experience: Customer Service: 1 year (Required) Medical office: 1 year (Preferred) Work Location: In person

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to Top