Medical Receptionist (MR) – Legend Health Southfield

Legend Health System View Company Profile

Legend Health is looking for a Medical Receptionist for our fast-paced and growing Southfield Internal Medicine office! Description The candidate will support a multidisciplinary team in a clinic/laboratory focused setting. S/he will be responsible for performing a variety of clerical and support tasks for the practice including answering incoming calls, scheduling, registration, and billing responsibilities. S/he should be comfortable using an Electronic Medical Record so that they can efficiently schedule and register patients. This candidate should be passionate about providing patient-centered care that will also assist in improving overall patient care. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Works closely with the Electronic Medical Record to schedule and register new patients by collecting demographic, insurance, and billing information Answers phone calls from patients and parents and answers a variety of scheduling questions Provides information to clinic callers and transfers calls as needed to different practice staff Performs day xe2x80x93 to xe2x80x93 day administrative functions and general office duties, including but not limited to, copying, filing, faxing, and data entry Maintains patient waiting areas, office files, and front desk areas in an organized manner Manages patient documents and communicates patient needs to their providers Engages in various educational and professional development trainings to enhance their ability to provide effective, efficient, and quality care Efficiently manage patient check-in and check-out processes, ensuring accurate documentation and a positive patient experience. Thoroughly verify patient insurance information and coverage to facilitate accurate billing and payment processing Create, manage, and reschedule patient appointments within the Electronic Medical Record (EMR) system Manage the collection of patient copays and balances, providing options for payment plans, and contributing to the financial success and stability of the healthcare facility. Performs other duties as assigned at the managerxe2x80x99s discretion. REQUIREMENTS: A graduate of high school Must have excellent customer service and interpersonal communication skills as well as cultural sensitivity Advanced phone skills so that s/he can effectively relate via phone and serve the needs of the practicexe2x80x99s patients Has experience with EHR (electronic health records) and an overall comfortability with computers and health related software Has experience with and is comfortable working on a team Has a minimum 2 of years of administrative or clerical experience preferably in a clinical setting Ability to learn with an openness and curiosity and willingness to adapt to our innovative approach to improving health outcomes. Exceptional written, verbal and interpersonal communication skills. Ability to effectively communicate with employees, patients and other individuals in a professional and courteous manner. Skilled in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. Spoken and written fluency in English Benefits: All Full Time Legend Health employees are eligible for our full benefits package, including: Competitive Pay Medical, Dental, Vision, and Life Insurance 401k Student Loan and 529 Plan management assistance Paid Time Off, Paid Sick Time, and Paid Holidays And more! Salary $18 – $22 per hour

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