Medical Receptionist/Front Desk

Medical receptionist needed for a busy multidisciplinary wellness office. We offer great working environment/ benefits, ability to grow with the company. We are hiring for 2 locations – 1) Wall St./Financial District and 2) Flatiron/Chelsea. Role summary: Greet patients and other visitors with professionalism; direct all people to the appropriate provider and services; be courteous, polite and helpful to the public and clients at all times; Operations in the Scheduling and Billing systems used by the company; Conducing insurance verifications. Essential Job Functions: – Respect and maintain privacy and dignity of patients; assure patient confidentiality at all time (HIPAA compliance) – Provide efficient and professional telephone services; Appropriate screen and transfer of the calls in a timely manner. – Registering patients according to company protocols. – Assist patients in accurately completing appropriate forms, and document all information accordingly. – Schedule appointments for patients according to established procedures. – Collect and post fees according to protocols; prepare and balance daily financial registries and submit appropriate information to billing department; – Maintain forms, office supplies required for front desk activities as well as organization and cleanliness of reception and waiting area in accordance with company standards. – Assure readiness of the reception area for each working day; have station fully operational by the start of shift. – Investigate patient information to accurately obtain all information needed for further office operations (e.g. billing) – Skilled and efficient cooperation with a high performance medical team. Essential Skills and Experience: Experience as a receptionist, preferably in healthcare setting; Warm, outgoing personality; Ability to interact effectively and in a supportive manner with clients of all backgrounds; Excellent phone skills and etiquette; Ability to work well under pressure and in a busy environment; Ability to work effectively and accurately; Must have computer knowledge and most of the popular software. Beneficial skills and experience: Experience working in a high performance team and a proven strong team player; knowledge of benefits verification and authorizations; Commitment to company values; Ability to read, write and/or communicate in other language. Job Type: Full-time Pay: $17.00 – $21.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Medical Reception: 1 year (Preferred) Insurance Verifications: 1 year (Preferred) Work Location: In person