Medical Receptionist

  • Part Time, Full Time, Locum Tenens/Traveling, Remote
  • Portland, OR
  • Applications have closed

American Family Care NE Portland View Company Profile

Benefits:401(k)Bonus based on performanceDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insuranceWellness resources2022 Top WorkplaceWE DO URGENT CARE DIFFERENTLYOn Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision MakingProfit Sharing: All Employees Work Together, See the Results, and Share in the SuccessMedical Front Desk Receptionist – The Medical Front Desk Receptionist is a highly skilled customer service representative who plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.Education and/or Experience Requirements:3+ years of customer service in person-to-person work environments, preferred1+ years experience with administrative duties preferredComputer skills/literacy, requiredMedical terminology knowledge is strongly preferredOpportunities To Learn & Grow:This patient-facing position is an excellent first step into healthcareOpportunities to take on a Medical Assistant Apprenticeship program availableCosts are covered by AFC! Pay and Benefits:$17.50 – $24.00+ / hour Depending on Years of ExperiencePlus Employee Profit Sharing Bonuses are paid quarterlyFull-Time Benefits Eligible401k at 1 year, with a 3% Employer Contribution3 Weeks Paid Time OffAFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinicsSchedule & Location: Full-time, ~40 hrs/week. Shifts are set schedules, looking for a candidate to work Sunday-WednesdayShift: Sunday 9 am – 6 pm, Monday/Tuesday 8 am – 8 pm, Wednesday 8 am – 1:30 pm.Location: NE Portland Clinic located at 7033 NE Sandy Blvd., Portland, OR 97213. One on-call shift a month in addition to a regular schedule is required. Reliable transportation is a must, as the location for on-call could be at any of our clinic locations: Northeast Portland (97213), Cedar Mill (97229), Tigard (97223), Oregon City (97045), Beaverton (97005), Hillsboro (97123)What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, and attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining a calm and collected demeanor are important attributes.Essential Functions/Major Responsibilities:Greet and acknowledge patients with a warm and friendly demeanorProvide appropriate forms upon check-in and completing patient registration in EMRElectronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of serviceCheck out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patientAnswering calls and resolving needs or directing them to the appropriate departmentOverseeing incoming emails and faxes to the clinic and taking corrective action to complete each requestResponsible for the setup and close-out of the cash drawerMaintaining a clean and tidy work environment including proper disinfecting of the lobby area between patientsAll other duties as assigned by the Clinic Manager.Exhibit Company Core Values:Commitment – Commitments are clearly made and metHealth – Healthy living for everyone is promoted through sustainable and responsible behaviorsExcellence – Excellence in everything we doCelebrate – Celebrate wins – both small and largeTrust – Trust builds teamwork through vulnerability and respectSafety & WellbeingAlcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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