Front Office Receptionist

The John Fornetti Dental Center View Company Profile

Front Office Receptionist General Objective: To project the positive, friendly atmosphere of our practice by welcoming all visitors in a cheerful and professional manner. Answer inquiries and obtain information for guests, visitors, and other interested parties. Provide information to callers; perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments and organizing and maintaining paper and electronic files. Essential Functions: – Check patient records and provide guests with appropriate and necessary forms upon arrival (Medical History, HIPAA consent)- Monitor reception area for neatness and cleanliness; replace magazines into their racks or arrange onto tables, reposition chars, dispose of trash etc.- Monitor schedule and patients who are waiting in reception area; notify appropriate staff of guest arrival and when there has been a delay in guest seating for an appointment- Learn to operate new office technologies as they are developed and implemented- Memorize and use scripts effectively- Maintain phone certification and take a turn with the after-hours phone- Helping on front office tour, gift and go over new guest paperwork- Assist with baking muffins- Make financial arrangements- Answering the telephone- Collect and chart emails and HIPPA forms and scan new guest paperwork in chart- Double check doctor providers for next day and double check assistant scans.- Process payments from guests- Represent the practice in a professional, pleasant, and cooperative manner.- Maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies- Be able to comfortably and efficiently handle multiple deadlines and task assignments.- Work both independently and cooperatively in team settings.- Travel sometimes required for continuing education or seminars.- Complete other duties and tasks as they are assigned. Success Factors: – Maintain the highest level of confidentiality to HIPAA standards- Adhere to strict safety guidelines and procedures to OSHA and office standards- Be detail oriented in order to prepare, organize, maintain and transmit medical and dental records- Be flexible and understand that your job duties may change from time to time and that you may be asked to xe2x80x9chelp outxe2x80x9d in other areas of the office- Apply active listening skills- Demonstrate excellent communication skills and reading comprehension- Prepare and transmit business correspondence professionally Setting: Medical RECEIVE A SIGN-ON BONUS OF $250! P.S. xe2x80x93 Share this! Donxe2x80x99t be afraid of friend or co-workers stealing this role. We have multiple openings. Be their friend and both of you come work here. If you are amazing and smart, we will find a place for you. Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Schedule: Monday to Friday No weekends Education: High school or equivalent (Required) Work Location: In person

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