Front Desk – Retro Fitness of Hackensack

Front Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best membership experience advisor they can be. Seeking day shift availability. Transportation is a must. Prior retail sales experience is a plusRequirementsxe2xa6x81 A positive upbeat personality.xe2xa6x81 Effective ability to communicate with customers, coworkers and managers.xe2xa6x81 The ability to multi-task.xe2xa6x81 Customer service oriented.xe2xa6x81 Strong team player.xe2xa6x81 Punctual, responsible and pays attention to detail.xe2xa6x81 CPR/AED training preferred.xe2xa6x81 Prior sales experience in a retail setting is preferred.xe2xa6x81 Successful completion of all Retro University courses.Responsibilities of Front Desk Staff Memberxe2xa6x81 Greeting and checking in members as they come in.xe2xa6x81 Resolving member issues in an effective manner.xe2xa6x81 Membership sales and retention.xe2xa6x81 Following up with prospects.xe2xa6x81 Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.xe2xa6x81 Ensuring a safe and clean environment for all members and staff.xe2xa6x81 Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.xe2xa6x81 Opening and closing the facility if scheduled.xe2xa6x81 Following company policies and procedures.All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants and sneakers. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.Environmentxe2xa6x81 Retro Fitness of Hackensack. Working hours could vary and include mornings, evenings, and weekends.Direct reportThis position is supervised by the positions below and in order of:xe2xa6x81 Retro Fitness – General ManagerRetro Fitness Mission StatementRetro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.