Front Desk Receptionist – Medical/Urgent Care (Part-time)

JOIN THE CHC FAMILY!Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.Under the general supervision of the Medical Manager, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC South Gardner Medical/Urgent Care department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.Responsibilities include:Receives and directs incoming patients.Reviews and updates patient information related to demographics and insurance.Follows established health center protocol for the check-in, encounter form production, and check-out.Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.Places reminder calls to patients with upcoming appointments.Follows established health center protocol for daily cash reconciliation.Schedules walk-in appointments, in collaboration with the Nurse of the DaySchedules patient appointments according to established protocol.Minimum Qualifications:High School Diploma or GED required, associate degree in secretarial science or equivalent preferred.Bilingual in Spanish preferred1-year similar work experience or in a medical office environment preferredComputer skills for accurate data entryKnowledge of basic medical terminology preferred.Demonstrated interpersonal relationship skills.Demonstrated proficiency in reading, writing and speaking in English.Demonstrated ability to work in a fast paced, high telephone call volume office environment.Benefits:401kxc2xa0xc2xa0Generous vacation and personal time for eligible employees xc2xa0Sick timeMedical, dental, and vision insurance xc2xa0100% paid Life insurance/AD&Dxc2xa0100% paid Long-Term disability.xc2xa0xc2xa0Employee Assistance Program (EAP)xc2xa0Discounts on travel and entertainment!xc2xa0Discounts on cell phone service, computer purchases, and more!xc2xa0College Tuition Rewards/CMEsxc2xa0Company Events & Activities (Annual cookout and holiday party, health and wellness events,xe2x80x9d Lunch & Learnxe2x80x99sxe2x80x9d, team building, and more!)xc2xa0Employee Assistance Program (EAP)EyeMed Vision Care ProgramAccident & Cancer InsuranceEducational development reimbursementDiscounts on – gym membership, travel & entertainment tickets, electronics, and more!