AirSculpt View Company Profile
Overview:The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. This is a full-time position that requires weekend availability. The main objective of this role is to ensure that all patients and prospective patients receive top quality attention and care in the interactions they have with the practice. The Front Desk Receptionist (Patient Concierge) will partner closely with all staff members to achieve operational goals.Main responsibilities include, but are not limited to: Welcome patients to the practice; answer the phone promptly and professionallyManage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policyCreate, maintain and file medical recordsEnsure that the practice and working areas are clean and stocked; inform management when stock is lowMaintain a positive attitude and contribute toward a quality work environmentAssist in all areas of daily operation as requested by the Practice ManagerOther tasks as assigned by managementDesired Job QualificationsAt least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors Experience with scheduling tools (i.e. My Aesthetics Pro)Experience with patient charts and/or managing a complex filing system Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasksProfessional demeanor and presentationExcellent communication skills, both verbal and writtenStrong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and DocsImpeccable organizational skills Demonstrated experience in caring for customers/patients, preferably within a healthcare or service settingAbility to self-motivate while being a team player Full time and Weekend availability (Saturdays and/or Sundays as required) Bilingual preferred (English/Spanish)Benefits: Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term DisabilityRetirement Plan: 401(k) & Roth IRAPaid Time Off: vacation and sick days, as well as company and personal holidaysCompensation: $18-20/hr, based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above. Full compensation packages are based on candidate experience and relevant licenses or certifications.AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.