Front Desk Receptionist

Full job descriptionBarbershop ReceptionistWe are looking for an organized barbershop receptionist in a luxury men’s barbershop to provide customer and administrative support for our business. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing.We are looking for excellent organizational and marketing skills. A top-notch receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.Responsibilities:Greeting and welcoming guests in a professional and friendly mannerAttending to customer needs, inquiries, and complaintsProcessing bookings and cancellations, and managing scheduled appointmentsInforming the barber about customer appointments and requirementsManaging phone calls, emails, deliveries, and office inventoryEnsuring the reception area and barbershop are kept clean and organized, and inventory is restockedAssisting with marketing and sales by providing customers with information on promotions, new products, and servicesShampooing clients before and after services are rendered.Requirements:High school diploma or GED.Previous experience as a front desk receptionist or in a similar role is preferredThe ability to remain calm and professional in stressful situationsExcellent customer service and skillsStrong communication skills, both verbal and writtenAttention to detail and accuracy in data entry and record-keepingExceptional time management and organizational abilitiesStrong marketing and sales abilitiesProfessional appearance and demeanorJob Type: Full-timeBenefits:Employee discountFlexible scheduleHealth insuranceSchedule:10 hour shift8 hour shiftSupplemental pay types:Commission payTips