Front Desk Receptionist

Who We AreAs the largest and most comprehensive orthopaedic team in the state, wexe2x80x99ve combined the medical expertise of the statexe2x80x99s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.Why Join Us?Interested in orthopaedics? See why itxe2x80x99s worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, wexe2x80x99re looking for skilled and enthusiastic individuals to apply today.Duties and ResponsibilitiesMaintains the highest level possible of customer service standard while performing patient check-ins, status updates, answering phones, etc.Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.Verifies, updates, and scans new and returning patient informationOversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion.Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments.Enters patient admitting information into computer. Collects copays and/or payments on account.Maintains a positive demeanor with patients, peers, supervisors and physicians, especially when receiving feedback or direction.Stays abreast of and complies with all state and federal laws including HIPAA, OSHA, and FLSA.Maintains strictest of confidentiality.Other duties may be assignedExperience, Education, Licenses, and CertificationsHigh school diploma or general education degree (GED)At least 1 years experience in a medical setting Benefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insurance