Front Desk Clerk

“`Job Summary:We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Duties:- Greet guests and provide them with a warm welcome- Handle guest complaints or concerns with empathy and professionalism- Answer phone calls and direct them to the appropriate department or staff member- Maintain cleanliness and organization at the front desk area Requirements:- Previous experience in a similar role is preferred but not required- Strong customer service skills with the ability to handle difficult situations calmly and effectively- Excellent communication skills, both verbal and written- Proficiency in using phone systems and other office equipment- Knowledge of hospitality management principles and practices- Ability to multitask and prioritize tasks in a fast-paced environment- Fluency in multiple languages is a plus Benefits:- Competitive pay based on experience- Opportunities for career advancement within the hospitality industry If you are passionate about providing exceptional guest experiences and thrive in a dynamic environment, we encourage you to apply for the Front Desk Agent position. We look forward to reviewing your application.“` Job Type: Part-time Schedule: 8 hour shift Weekends as needed Work setting: In-person Work Location: In person