Front Desk – Cantonese

Astrana Health View Company Profile

Job Title: Front Desk – Cantonese Proficiency Requiredxc2xa0Department: AMGxc2xa0About the Role:We are currently seeking highly motivated, patient-oriented, Cantonese-Speaking Front Desk staff. This role will report to the Medical Office Manager and will allow us to meet the needs of our patients.xc2xa0xc2xa0xc2xa0xc2xa0What You’ll Do:xc2xa0xc2xa0xc2xa0Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure.Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers.Provide basic and accurate information in-person and via telephone/email.Maintain the reception area, keeping it clean and free of clutter.Handle filing and data entry as requested.Maintain office security by following safety procedures and controlling access via the reception deskMust be detail oriented and possess strong organizational skills in a fast-pace environmentGood verbal and written communication skills.Be able to prioritize workload while remaining flexible.May be required to work overtime to meet tight deadlinesHighly motivated and able to work with multiple teams simultaneously.Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.Perform other clerical duties such as filing, photocopying, transcribing and faxing.Other duties as required.Qualifications:xc2xa0xc2xa0xc2xa01 year of work experience at the Front Desk of an outpatient primary care or specialty clinicProficient in CantoneseYou’re great for the role if:xc2xa0xc2xa0xc2xa02+ years of work experience at the Front Desk of an outpatient primary care or specialty clinicWho We Are:xc2xa0xc2xa0xc2xa0Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.xc2xa0xc2xa0xc2xa0Our platform currently empowers over 12,000 physicians to provide care for over 1.3 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.xc2xa0xc2xa0xc2xa0Our Values:xc2xa0xc2xa0xc2xa0Put Patients FirstEmpowering Entrepreneurial Provider and Care TeamsOperate with Integrity & ExcellenceBe InnovativeWork As One TeamEnvironmental Job Requirements and Working Conditions:xc2xa0xc2xa0xc2xa0Our organization follows a in-person work structure where the expectation is to work in office on a weekly basis. The office is located at 333 S. Garfield Ave Monterey Park, CA 91754The total compensation target pay range for this role is $18 – $21.00 per hour. This salary range represents our national target range for this role.Astrana Health/AMG is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at to request an accommodation.xc2xa0xc2xa0xc2xa0Additional Information:xc2xa0xc2xa0xc2xa0The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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