Front Desk Associate

  • Part Time, Full Time, Locum Tenens/Traveling, Remote
  • Austin, TX

Emler Swim School View Company Profile

Are you looking for an exciting job that keeps you connected with children and their families? Join Emler Swim School as a Front Desk Associate! Welcome ourxc2xa0 customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for candidates with a passion for relationship building with all ages and strong communication skills.xc2xa0Emler Swim School provides PAID training. We proudly invest in our team members and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and provides opportunities for team building.xc2xa0Front Desk Associate Pay and Benefits:xc2xa0Starting rate $16 hourOpportunities to increase pay rate quickly through advancement and training!Tuition Reimbursement Program for college studentsxc2xa0Referral Bonus Programxc2xa0Raise opportunities for top performersA Front Desk Associatexe2x80x99s Workday:xc2xa0Enroll students in lessons, collect payments and manage administrative responsibilities.Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.xc2xa0Use creative thinking skills to identify and resolve challenges with customers.Attend paid training and development opportunities.Work a set schedule with a variety of shifts including evenings and weekends.Want more out of your workday? Extra hours are available and preference is given to customer service staff who are cross-trained as a swim instructor!Replace the gym with work! Standing for periods of time, moving around our facility, and lifting merchandise are all expected parts of the job.Must be 17 years of age or older.xc2xa0What YOU will gain:xc2xa0Valuable Experience – Take your customer service skills to the next level by learning proper phone etiquette and professional email communication and embracing energizing in-person interactions.Active Work Environment – Say goodbye to sitting at a desk all day and stay active by moving about the facility regularly, including the pool room, to connect directly with customers.Mental Wellbeing – We offer a free employee wellness program that provides resources to support the mental, physical, and financial health of our employees and their families.Mentorship – Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!xc2xa0Community Outreach Opportunities – We go beyond teaching life saving swim skills. We actively participate in charity activities and community events through our CARES program.xc2xa0Customer Service Skills – Selling swim lessons, gaining curriculum knowledge and problem solving.Technical Skills – Learn registration software and enrollment practices through selling swim lessons and managing enrollment. Train and become an expert using Google Workspace and registration software.Just how much difference can YOU make?Emler Swim School is on a mission to eliminate childhood drowning. It takes a committed team to do so. This commitment means we care. We care for customers, students, team and community. Rise to the challenge and submit your application todayPowered by JazzHRqWhaoJEZmk

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