Dental Front Desk Associate

“`Job Summary“`We are seeking a highly organized and customer-oriented Front Desk Agent to join our team. As the first point of contact for our dental office, you will play a crucial role in providing exceptional service to our patients. Candidates must have experience working in a dental setting. “`Duties“`- Greet and welcome patients as they arrive at the dental office- Answer phone calls and schedule appointments using dental office software .- Verify patient information and update medical records- Provide administrative support such as filing, faxing, and scanning documents- Maintain cleanliness and organization of the front desk area- Handle patient inquiries and provide accurate information regarding services, fees, and insurance coverage- Follow HIPAA guidelines to ensure patient confidentiality- Assist with billing and insurance claims processing “`Skills“`- Proficiency in dental terminology and understanding of dental office procedures- Experience with scheduling software or similar systems- Knowledge of HIPAA regulations and ability to maintain patient confidentiality- Strong organizational skills with attention to detail- Excellent communication skills, both verbal and written- Ability to multitask and prioritize tasks effectively- Familiarity with phone systems and handling high call volumes If you are a motivated individual with a passion for providing exceptional customer service in a dental office setting, we would love to hear from you. Join our team as a Front Desk Associate and contribute to creating a positive experience for our patients. Job Type: Full-time Pay: $18.00 – $25.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Flexible schedule Retirement plan Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Monday to Friday Ability to Relocate: Winterville, NC 28590: Relocate before starting work (Required) Work Location: In person