Clinic Office Assistant

Additional Links: This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract This position is in salary group UHP-02; click here to review the current UHP Pay Plan Excellence, Teamwork, Leadership and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add a Clinic Office Assistant to the Ears, Nose and Throat outpatient services with the UConn Medical Group. This is a full-time position that is located at the Outpatient Pavilion in Farmington, CT. At UConn Health, this class is accountable for independently performing a full range of administrative tasks in the scheduling, record keeping and billing of services to patients. EXAMPLES OF DUTIES Acts as triage/receptionist for incoming patients and telephone calls. Schedules patient appointments for clinics, surgery and diagnostic testing. Assures availability of medical records. Prepares a variety of requests for patient diagnostic testing. May transport specimens. Receives/records tests results, notifies physicians of results. Processes billing/insurance information. Sends out reminder cards/letters to cancel and reschedule appointments. May stock rooms. May order supplies. Works on special projects. May perform secretarial duties. Keeps records/files. Prepares reports/correspondence. May transcribe orders, discharge/admission summaries from tape recordings. Performs related duties as required. MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY: Knowledge of the principles and practices of clinical office management. Knowledge of medical terminology. Considerable interpersonal skills. Oral and written communications skills. Ability to operate office equipment which may include word processors, computer terminals or other automated equipment. Ability to schedule and prioritize workflow. PREFERRED EXPERIENCE: Surgical Scheduling in outpatient surgical practice. Epic experience. EDUCATION AND TRAINING: General Experience: Two (2) years of relevant experience scheduling medical appointments in a medical setting. Substitutions Allowed: Graduation from a medical office assistant program may be substituted for the general experience. SCHEDULE: 40-hour work week. Monday through Friday, 8-hour shifts between 7:30 a.m. and 5:30 p.m.; 60-minute unpaid meal break. May be required to travel to satellite UMG office locations. Why UConn Health UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.