Bilingual Front Desk Receptionist/Office Support

We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor. The ideal candidate should be fluent in Mandarin and/or Cantonese, possess excellent communication skills, and be adept at multitasking in a fast-paced environment. If you are a team player with a strong work ethic, we invite you to apply for this exciting opportunity.Key Responsibilities:Greet patients warmly and facilitate the check-in and check-out processes efficiently.Obtain and verify patient insurance benefit coverage to ensure accurate billing information.Answer phone calls in a professional and courteous manner, forwarding communications promptly to the relevant staff.Request, track, and obtain pre-authorization from insurance carriers within the designated timeframe for medical and service purposes.Process referrals and submit medical records to insurance carriers, expediting prior authorization processes.Requirements:Associate degree preferred.Fluent in Mandarin and/or Cantonese is a requirement.Effective communicator with strong self-discipline, adaptability skills, and a team player attitude.Proficiency in MS Office applications.If you are passionate about providing exceptional patient care and thrive in a dynamic healthcare environment, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experiencexc2xa0xc2xa0iCare Medical Group is an equal opportunity employer, and we welcome candidates from all backgrounds to apply. Join our team and contribute to the well-being of our diverse patient population. We look forward to reviewing your application!