Front Desk Receptionist

Family Eye Physicians View Company Profile

Job Title: Front DeskLocation: Oak Lawn We are seeking a welcoming and organized Front Desk Receptionist to join our team. As a Front Desk team member, your role is crucial in creating a positive experience for patients and visitors.Key Responsibilities:Greet and check-in patients and visitors, ensuring a comfortable and professional waiting areaMonitor the reception area and maintain communication with patients and staffHandle administrative duties, including data entry and patient information updates (demographics, insurance details)Manage appointment scheduling, rescheduling, and cancellationsProcess patient forms, collect payments, and reconcile daily cash receiptsUpdate patient recalls and maintain accurate patient records in the systemAssist patients at check-out, ensuring they understand their treatment plans and instructionsPrepare comprehensive daily financial reports Qualifications: Exceptional customer service skills with a patient-first attitude Excellent verbal communication and listening skills Strong organizational and time management abilities Accuracy in data entry and basic math for payments and balances Ability to multitask and handle a fast-paced environment Ability to collaborate effectively as part of a team Calm under pressure with a genuine concern for patient needs Insurance verification experience preferred Bilingual in Spanish, Polish, or Arabic is a PLUS Eligible for Benefits after 90 days including:10 days PTO6 paid holidays3 day bereavement payHealth and Dental InsuranceIf youxe2x80x99re a motivated and empathetic individual looking to grow in a dynamic healthcare environment, wexe2x80x99d love to hear from you! Please submit your resume for consideration.

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