Front Desk Coordinator

Capitol Contours View Company Profile

About Us: Capitol Contours is a weight loss practice with locations in Washington DC and Northern VA. We offer an expansive menu of individualized weight loss & body sculpting services that yield exceptional results. Our dedicated team of nurse practitioners and medical assistants strive to deliver care that will shape and improve the well-being of all clients. That is our true and forever mission! Job Summary:We are seeking a friendly and professional Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience. If you have a passion for customer service, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: Maintain the registration desk, answer phone lines, and schedule appointments Enter and update patient information Patient Membership Management Responsible for maintaining spreadsheets Provide administrative support to providers and front desk, as needed Provide general office assistance Manage collections and balancing payments Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service. Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients Communicate with providers and other support staff as needed Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service Ability to work flexible schedules to meet clinic needs Maintains confidentiality for members, provider and staff information. Completes weekly reports and spreadsheets Gathers appropriate information to assist the clinical team in scheduling an evaluation visit. Coordinates the evaluation/admission process and may assign field staff to conduct initial assessment. Communicates pertinent patient information to the care center team. Performs other related duties as assigned or requested Qualifications: Bachelor’s degree preferred At least 2 years of experience in a medical/clinical office setting Proficient in using computer systems for appointments and other front desk operations Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong written and verbal communication skills. Proven ability to work independently, prioritize tasks, and remain calm under pressure. High level of professionalism, patience, and discretion. Bilingual or multilingual skills are a plus Benefits: Competitive salary Paid time off and 7 paid holidays per year for full time employees Professional Development opportunities Capitol Contours is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: $25.00 per hour Expected hours: 40 per week Benefits: Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Experience: Microsoft Office: 1 year (Required) Ability to Relocate: Ashburn, VA 20147: Relocate before starting work (Required) Work Location: In person

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